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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-179217 · Issue 662329

Re-save case type completes successfully

Resolved in Pega Version 8.7

Checking in a case type rule with Stage Rule reference was failing. This was traced to the RuleCheckin activity being called in a nested fashion that caused an inner run to remove the "pyOriginalRecord" page which was needed in the outer run to set the .pyRuleset property (at Step 34), and has been resolved.

INC-182776 · Issue 666941

CheckFlowDependencies updated for auto-instantiated child cases

Resolved in Pega Version 8.7

A parent case with more than one child case was producing an unexpected behavior during the child case creation process. The first child case was instantiated at the correct point of the case stage based on its dependency condition, but the following cases were instantiated at the same point where the first child case was created irrespective of the dependency conditions defined in the other child cases. Investigation showed that the pxCheckFlowDependencies activity called from the Resolve activity was removing the named pages "pyTopCaseMap" "pyTopCaseWork" which are required for starting and validating configured auto-instantiate child cases in the pzCanStart function. To resolve this, an update has been made to CheckFlowDependencies which will use the activity "pzResolveCaseHierarchyMap" for removing the "pyTopCaseMap" and "pyTopCaseWork" pages based on DependencyType.

INC-183751 · Issue 665893

Improved text contrast for Attach Content button

Resolved in Pega Version 8.7

In order to improve accessibility, the contrast between text and background colors has been increased for the Attach Content button by updating pzMultiDragDropControlStandard to change the color from gray to black in function pzInitHTML5DD().

INC-183947 · Issue 673733

Query split added to handle Oracle expressions limit

Resolved in Pega Version 8.7

The PXCHECKFLOWDEPENDENCIES activity was throwing the Oracle error message "ORA-01795: maximum number of expressions in a list is 1000" when a case had a very large number of sub-cases, causing a failure in trying to submit additional child cases which sent them into the broken process. This has been resolved by updating the pxCheckFlowDependencies rule to break down the query parameter into batches of 999 so they can be handled by Oracle.

INC-184271 · Issue 668413

Portal Header persists appropriately

Resolved in Pega Version 8.7

The Portal header was disappearing immediately after case attachments were opened from the right sidebar and did not reappear even after refresh. This was traced to the absence of pd(event), and has been resolved by adding pd(event) to the onclick attribute in the anchor tag in the attachment UIKit rules.

INC-184300 · Issue 666157

Deprecated status removed from StartCaseType

Resolved in Pega Version 8.7

After updating from Pega v8.4 to v8.6, guardrail warnings were seen for the deprecated pxStartCaseType flow rule. This occurred for old case types created prior to v8.5. A utility has already been provided to upgrade the case type to include create stage, but this warning has been resolved by removing the deprecated status on pxStartCaseType to allow processes to proceed without a guardrail warning.

INC-184526 · Issue 668848

Updated audit history for archived cases

Resolved in Pega Version 8.7

As part of a field level audit implementation for archival scenarios, the History messages copied information directly from the database which resulted in descriptions which were unnecessarily technical. This has now been updated to insure the technical descriptions are translated into descriptions which are more easily understood.

INC-184816 · Issue 674433

Added handling to find the workparty for FixCorrespondence

Resolved in Pega Version 8.7

Using a Send Email smart shape and triggering email by passing the target email ID instead of the workparty role triggered the email as expected, but if a fix correspondence flow was initiated due to some error during the transaction, it was not possible to resubmit the fix flow action. Investigation showed that this was due to the fix correspondence flow check using the party role, which had not been passed. This has been resolved by updating the corrUpdate and createAndProcessCorr activities to copy the pyCorrPage from NotifyOp which contains the getgetEmailSenderInfo and use it to set pyCorrPage.pyStreamType.

INC-186654 · Issue 669115

GetStatusChanges performance improvements

Resolved in Pega Version 8.7

Performance issues were seen when running the GetStatusChanges report. This was traced to the filtering methods used, and has been resolved by updating the report definition and enhancing the filtering conditions.

INC-186868 · Issue 675245

Security updated to allow Access group switching

Resolved in Pega Version 8.7

When a member of two different access groups attempted to switch from one group to another, an "access denied" message occurred. This was traced to the use of BAC, and has been resolved by updating the pzProcessApplicationSwitch activity to use the pzEncryptURLActionString function to register the request.

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