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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-210864 · Issue 706385

Tooltip added to specify Display Confirmation Message works for for template table only

Resolved in Pega Version 8.6.4

The Display Confirmation Message check box is a feature only available in template table and is not supported for legacy tables and Repeating Dynamic Layers. Text has now been added for an info tool tip to specify that use. There is a workaround for other areas to call the 'removeFromRepeatSource' function in UserWorkForm.

INC-211018 · Issue 707524

Number control correct when IME is Japanese

Resolved in Pega Version 8.6.4

The Microsoft Windows Input Method Editor (IME) allows developers to enter complex characters in four different East Asian languages using the standard keyboard. When IME was in Japanese mode, entering a number resulted in the input happening twice with the result of an entry such as 12345 becoming 124512345. This has been resolved by updating the code to ensure there is no duplicate IME keyboard event.

INC-211253 · Issue 711278

Improvements for dirty popup

Resolved in Pega Version 8.6.4

Multiple issues have been addressed for dirty popups. 1) While working on an assignment, making a change and then clicking on the left navigation (Home, Dashboard) did not show the dirty pop up as expected, and the change was lost. The dirty pop up did appear on the Cancel button and Actions within the case. This has been resolved by improving the context switching for visibility of the dirty pop up. 2) Attempting to work around the previous issue by clicking "Do not display dirty warnings" only worked the first time it was tried. With this change in place, opening the assignment, making a change, then clicking Home, caused the pop up to appear as desired, but opening the assignment again and making a change, then clicking Home again did not prompt the dirty pop up. This was due to the click handler getting hit twice, leading to the already open dirty dialog being closed during the second call to the function 'isFormDirty' in pzpega_ui_doc_actionRouter.js file, and this has been resolved. 3) When attempting to close the case as a draft, clicking the save button caused the system to keep loading for a few minutes without sign of completing the save process and eventually the browser had to be closed. The content was saved, but the system was not able end the loading screen. This was caused by an incorrect harness context which caused the "SubmitInProgress" flag to be true on the incorrect harness context so the modal was not dismissed. To resolve this, on clicking the "Save" button, after the confirmation modal is closed, the pega.u.d.isDirtyDialogOpen will be reset to false.

INC-211655 · Issue 712350

Added handling for Malaysian locale date/time

Resolved in Pega Version 8.6.4

When using the "ms_MY" locale for Malaysia, entering ‘14/02/2022 13:00’ in the displayed DateTime input field generated the error "14/02/2022 13:00 is not a valid date / time value." This was due to differences in the underlying Java version: in Java 8, the API PRDateFormat.getShortDateTimeFormat returns "dd/MM/yyyy h:mm" and the PRDateFormat.getAmPmStrings returns [AM, PM], but in Java 11, the API returns "d/MM/yyyy h:mm a" with PRDateFormat.getAmPmStrings returning [PG, PTG]. For the Malaysian locale ms_MY, the clock format is 12 hour and AM/PM Strings are PG, PTG. This caused environments running JDK11 to fail client side validation for date time when PTG (a 3-char AM/PM string) was selected. This has been resolved by adding handling for this usecase.

INC-212509 · Issue 708358

Support added for Checkbox control for property with declare expression

Resolved in Pega Version 8.6.4

The checkbox control was not displaying the true/false text configured for the control in section when using a property with declare expression. This has been resolved by adding the logic necessary for this use case.

INC-212623 · Issue 709549

HTML attachments conditionally shown in email listener cases

Resolved in Pega Version 8.6.4

When Rich text/html (non-plain text) emails were ingested in email, the original mail was not getting added to the case. Investigation showed that the pzCreateTriageWork activity had an explicit delete step to remove any attachment that started with 'email-content'. Since the HTML attachment name starts with 'email-content', it was deleted in above activity. This has been resolved by adding a when rule named 'pyLinkEmailTriageContentHTML' which will conditionally show email-content.html.

INC-213247 · Issue 708870

Title attribute added for disabled icons

Resolved in Pega Version 8.6.4

The disabled icon control in non-template mode used the tempTitle attribute instead of title, interfering with accessibility because no information was available to screen readers. This has been resolved by adding the aria-disabled attribute to the disabled icon control.

INC-215582 · Issue 712286

Cosmos calendar icon handles allow entry set to no

Resolved in Pega Version 8.6.4

When using the Cosmos theme, the Calendar icon became disrupted when "allow text entry" option was set to "no". This has been resolved.

INC-215912 · Issue 711380

Corrected links being replaced by KM rich text editor

Resolved in Pega Version 8.6.4

When brackets/parentheses were encountered in URL links in the rich text editor used in Knowledge Management, those links were removed and replaced with a # (pound symbol). This was due to a legacy cross-site scripting security mitigation, and h as been resolved.

INC-216358 · Issue 712230

Auto Complete working in Mobile Browser configuration

Resolved in Pega Version 8.6.4

Autocomplete was not working in the mobile browser when logged in as a user and configured with display mode:"in-a-table" and "display as full screen in mobile" disabled. Autocomplete results will always display in List mode in the mobile browser, but with the configuration "in a table" selected and "Display results full screen on phone" unchecked, pzGetACData (which gets called for List mode) was not registered and returned a 403 response. To handle this, the conditions file ActionAssembly.java has been removed so pzGetACData will always be registered.

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