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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-164947 · Issue 639862

Handling added for missing div when opening work object

Resolved in Pega Version 8.7

In mobile offline app, opening a work object in a specific scenario for the second time resulted in an endless busy indicator. It was not possible to navigate away, and the app had to be closed and reopened to continue. Investigation showed that some app sections had an action that tried to load a harness section where one specific div was missing, and this has been resolved by updating reloadSectionOSCOHandler to handle the missing div in the failure callback. Additionally a console.error() will appear for the missing section.

INC-213918 · Issue 714454

Discard button works consistently

Resolved in Pega Version 8.6.5

After check out, the discard button was not working consistently for decision tables or MapValue. Investigation showed this occurred when an exported file was being downloaded in the same window, as the thread would be busy with the file and not able to perform the discard action on the window. To resolve this, the configuration for the download on the same window has been removed, exportToDecisionTable has been modified to handle an iframe, and a runScript action has been added to register the exportToExcel activity and download in iframe.

INC-194981 · Issue 681369

Validation error message corrected for delegated SLA rule

Resolved in Pega Version 8.7

When delegating any SLA rule to a Business user like the Manager Access group, editing it from the Case Manager portal did not give an option to configure seconds in that available text field (label hh:mm) even though the validation error stated that the time needed to be in hh:mm:ss format. The pzDelegatedSLAGoal, pzDelegatedSLADeadline and pzDelegatedSLAPassedDeadline sections do not include seconds field, which is a difference from Designer Studio (hh:mm:ss). For this update, the validation error message has been corrected to indicate only hh:mm is used while delegating the SLA rule. An enhancement is planned in a future version to support the hh:mm:ss format for this use.

SR-122500 · Issue 183869

Smoothed use of Row Repeat with a Repeating Grid that shares references

Resolved in Pega Version 7.1.8

Issues were found with the display of Row Repeat. It was not displayed when a section contained a repeating grid and row repeat layout that had the same pagegroup property reference, and in other cases was displayed improperly after taking the wrong class for a 'when' condition. The failure to display was due to the active page being the last page of the page group as set by Repeat Grid. The RepeatGrid layout generation was changed beginning in v6.3 onwards, and now uses a method-based engine. However, the RowRepeat layout has been deprecated and therefore still uses the previous generation method. This difference creates a conflict when the RowRepeat kicks off in the same stream generation. Furthermore, this issue arises only when the two layouts bound to same PageGroup property source, and not with a Pagelist property. To resolve this, the system now resets the activePage to that of the primary page in case of page group data source in the Repeat Grid generation so that the Row Repeat gets the proper active page for its generation. The issue with displaying when it should not has been resolved by retaining the existing business logic wherever the section rule with body visible when condition is used in a repeating layout.

SR-123342 · Issue 186178

Smoothed use of Row Repeat with a Repeating Grid that shares references

Resolved in Pega Version 7.1.8

Issues were found with the display of Row Repeat. It was not displayed when a section contained a repeating grid and row repeat layout that had the same pagegroup property reference, and in other cases was displayed improperly after taking the wrong class for a 'when' condition. The failure to display was due to the active page being the last page of the page group as set by Repeat Grid. The RepeatGrid layout generation was changed beginning in v6.3 onwards, and now uses a method-based engine. However, the RowRepeat layout has been deprecated and therefore still uses the previous generation method. This difference creates a conflict when the RowRepeat kicks off in the same stream generation. Furthermore, this issue arises only when the two layouts bound to same PageGroup property source, and not with a Pagelist property. To resolve this, the system now resets the activePage to that of the primary page in case of page group data source in the Repeat Grid generation so that the Row Repeat gets the proper active page for its generation. The issue with displaying when it should not has been resolved by retaining the existing business logic wherever the section rule with body visible when condition is used in a repeating layout.

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