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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D60367 · Issue 534853

StretchTabsWidth performance improvements

Resolved in Pega Version 8.5

Slowness was seen when a new intent task was created through an interaction. To improve performance, some of the unnecessary calls to the Layout Group _updateStretchTabsWidth() function have been eliminated, and the function code has been updated to use native javascript performant helper functions so it starts rendering sooner. A flag has also been added to disable addnewtab and resizeactions: these need to be enabled through pega.u.d.DISABLE_LG_RESIZE and pega.u.d.DISABLE_ADDNEWTAB.

SR-D76826 · Issue 543096

Corrected SmartInfo header text overlap with close icon

Resolved in Pega Version 8.5

SmartInfo header text was not consistent in being wrapped to the next line, and when it did not wrap it was overlapping with the close icon. This was traced to the method used for applying the inline style to SmartInfo's header div by getting the body div's offsetWidth. In working scenarios, the body div's width has fractional portion (ex. 368.188px) and offsetWidth returns a rounded number like 368px in this case. This resulted in the header content not fitting in single line because it exceeded the space it was given, and wrapping resulted. In the non-working scenario, the body div's width did not have a fractional portion and therefore matched offsetWidth, meaning the header content fit to single line and overlapped the close icon. To resolve this, SmartInfo Header Div has been updated to be always be slightly less than the SmartInfo Body div.

SR-D75964 · Issue 542686

Check added to ensure enter key triggers autocomplete onchange

Resolved in Pega Version 8.5

Tenant details were not loading, and no requests were seen being generated after the selection of the tenant. Investigation showed that for autocomplete control, a dummy onchange attribute was added, i.e., data-change = "[]". When the value was selected using the enter key, fireACOnElem was not executed in processEvent function as the condition isExplicitConfig(target) was true. To resolve this, an additional check attr(data-change) != "[]" has been added for ClientConditionExecutor to trigger fireACOnElem.

SR-D80696 · Issue 548825

Autocomplete context fetched for dropdown in nested case

Resolved in Pega Version 8.5

The autocomplete dropdown was empty when using SmartTip and the down arrow was clicked while opening an autocomplete case within an Interaction case. Opening the service case directly in a new tab populated the dropdown values as expected. This has been corrected by registering context changes just before the content is fetched for the overlay.

SR-D88057 · Issue 549111

Calculation logic updated for SLA with Goals and Deadline

Resolved in Pega Version 8.5

The DateTime control was displaying the date reduced by one day in runtime if it was configured with an SLA using Goals and Deadline. This has been resolved by removing the seconds and milliseconds in the calculation.

SR-D74057 · Issue 540061

Updated aria handling for Dynamic Layout Group 'Accordion'

Resolved in Pega Version 8.5

The Dynamic Layout Group display type 'Accordion' was not getting initialized properly on the browser developer inspector. This was traced to the aria-selected attribute set to always be true, and has been resolved by adding logic to set and unset aria- selected only on the active tab. When the tab is not active, then aria-selected will be false.

INC-121210 · Issue 565369

Validation error messages correctly cleared

Resolved in Pega Version 8.5

The error message on a checkbox field, radio button, or text area with a on-change post value was persisting even after the correct input was provided. This occurred when the area had a caption, and was due to an additional wrapper span that caused the error div to be the span's sibling instead of the span itself. In the post value success, the system checked whether the error div was present in the area's parent, i.e. span, and when no div was returned the error msg was not removed. It was possible to add an action 'Refresh this section' on change as a workaround, but this has been corrected by updating the system so that Instead of checking the error div in src.parentNode, it will access the correct parentNode using 'closest' and check for the error div.

SR-D78196 · Issue 547266

Prepending zero to single digit hour and minute for iOS native calendar

Resolved in Pega Version 8.5

The iOS native calendar was not parsing datetime values if h m values were less than 10, for example 09:05, resulting in an exception and freezing the app. To resolve this, the system will prepend a zero for iOS if the hour and minute values are less than 10.

SR-D78258 · Issue 545360

Corrected element pick for CaseAssetsParticipants in UI-Kit

Resolved in Pega Version 8.5

The pyCaseAssetsParticipants function from UI-Kit in 8.3.1 was configured with 'launch local action' instead of 'list open local action'. Because of this, the hover event was failing. While there was a workaround of using the action ‘List Open Local Action’ instead of selecting ‘Launch Local Action’ , this has been resolved by adding a check to pick the correct element.

SR-D57629 · Issue 532492

Navigation sub menu shows all options

Resolved in Pega Version 8.5

The switch app menu was running off the bottom of the screen, and using arrow keys to navigate it caused the whole portal to jump up. This was traced to the sub-menu style attribute 'top' being changed to '0' if it was given a negative value. To resolve this, a condition was added to check whether the rendering sub-menu height is greater than viewport, and adjust the top attribute value accordingly.

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