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Resolved Issues

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-157214 · Issue 631598

Mentioned user in Pulse appears correctly

Resolved in Pega Version 8.4.5

When loading user names while using the "@" functionality in a Pulse post, adding or tagging the operator/user in Pulse by entering each letter brought up the list, but when using copy/paste it was not possible to select the desired value from the user.Suggestions list of operators/users. If by chance the user name was selected from the suggested list, the operator ID was added instead of the full name. This has been resolved.

INC-157214 · Issue 634986

Mentioned user in Pulse appears correctly

Resolved in Pega Version 8.6.1

When loading user names while using the "@" functionality in a Pulse post, adding or tagging the operator/user in Pulse by entering each letter brought up the list, but when using copy/paste it was not possible to select the desired value from the user.Suggestions list of operators/users. If by chance the user name was selected from the suggested list, the operator ID was added instead of the full name. This has been resolved.

SR-D33445 · Issue 505994

Handling added for context switching with Ajax container in Timeline

Resolved in Pega Version 8.2.4

When using Interaction Portal -> Overview -> Timeline and opening a case that uses an AjaxContainer, clicking on an icon in the Timeline without having first clicked anywhere in the document was generating an exception. If there was a click in the document body first, clicking on the icon worked as expected. This has been resolved by adding a parameter to registerContextSwitching method to handle customeDOMEvents along with a condition to check if pega.u.d.isAjaxContinerExists is a function, which will register the Context if 'true'.

SR-D35266 · Issue 509481

Check added to postOpenAssignment to support Ajax Container use

Resolved in Pega Version 8.2.4

After configuring an 'OpenAssignment' action on a begin button and giving the target as 'Dynamic Container', it worked as expected to open the assignment in a new tab on the Platform, but did not work from the Customer Service interaction portal. This was traced to the Customer Service portal using MicroDC to display the cases in the work area, which was not within the scope of the Ajax Container. Additional checks have now been added to the postOpenAssignment function to support this use.

SR-D74534 · Issue 538944

Decision table and tree obey allow missing properties checkbox

Resolved in Pega Version 8.2.6

Calling the decision table/tree inside another decision table/tree which has a missing property was throwing an error even though the "AllowMissingProperties" checkbox was enabled in the caller activity. Analysis showed that the setting for AllowMissingProperties did not carry into any subsequent DecisionTree/DecisionTable calls from the top DecisionTree/DecisionTable, and this has been resolved by modifying the decision table and decision tree obtain value functions to pass AllowMissingProperties.

SR-D33445 · Issue 505993

Handling added for context switching with Ajax container in Timeline

Resolved in Pega Version 8.3.1

When using Interaction Portal -> Overview -> Timeline and opening a case that uses an AjaxContainer, clicking on an icon in the Timeline without having first clicked anywhere in the document was generating an exception. If there was a click in the document body first, clicking on the icon worked as expected. This has been resolved by adding a parameter to registerContextSwitching method to handle customeDOMEvents along with a condition to check if pega.u.d.isAjaxContinerExists is a function, which will register the Context if 'true'.

SR-D35266 · Issue 509480

Check added to postOpenAssignment to support Ajax Container use

Resolved in Pega Version 8.3.1

After configuring an 'OpenAssignment' action on a begin button and giving the target as 'Dynamic Container', it worked as expected to open the assignment in a new tab on the Platform, but did not work from the Customer Service interaction portal. This was traced to the Customer Service portal using MicroDC to display the cases in the work area, which was not within the scope of the Ajax Container. Additional checks have now been added to the postOpenAssignment function to support this use.

SR-D74534 · Issue 538943

Decision table and tree obey allow missing properties checkbox

Resolved in Pega Version 8.3.3

Calling the decision table/tree inside another decision table/tree which has a missing property was throwing an error even though the "AllowMissingProperties" checkbox was enabled in the caller activity. Analysis showed that the setting for AllowMissingProperties did not carry into any subsequent DecisionTree/DecisionTable calls from the top DecisionTree/DecisionTable, and this has been resolved by modifying the decision table and decision tree obtain value functions to pass AllowMissingProperties.

SR-D74534 · Issue 538946

Decision table and tree obey allow missing properties checkbox

Resolved in Pega Version 8.4.1

Calling the decision table/tree inside another decision table/tree which has a missing property was throwing an error even though the "AllowMissingProperties" checkbox was enabled in the caller activity. Analysis showed that the setting for AllowMissingProperties did not carry into any subsequent DecisionTree/DecisionTable calls from the top DecisionTree/DecisionTable, and this has been resolved by modifying the decision table and decision tree obtain value functions to pass AllowMissingProperties.

INC-197730 · Issue 686234

Prediction outcome response timing updated

Resolved in Pega Version 8.7

Predictions using a response timeout were not emitting a negative response ('NoResponse') when the specified waiting time expired. This was traced to the the outcome and response timeout values being overridden while triggering responses for multi stage predictions along with chained predictions. This has been resolved by modifying the flow to emit each outcome as it is received and by adding the dataflow trigger in the function so that it does not override the values in case of chained predictions.

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