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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-139695 · Issue 593084

Mountain time zone format updated

Resolved in Pega Version 8.6

If an operator was created with any calendar instance time zone mapped to "Canada/Mountain" and made unavailable for the current period, routing an assignment to that operator using the standard ToCurrentOperator activity resulted in a null pointer error when the Rule-Utility-Function was executed to find a substitute operator. This was traced to the time zone format Input to DateTimeUtils API (parseDateTimeString) having the wrong time zone, for example, 20200819T080000.000 MDT (CA), and has been resolved by modifying the locale XMLs to remove (CA) from zone code so that MDT (CA) is updated as MDT.

INC-152108 · Issue 622373

Logic updated for exporting customized multi-column report definition

Resolved in Pega Version 8.6

While attempting to perform an export to Excel for the results of a report definition which had two custom functions for two columns, the error "PRRuntimeException: Section 'pzRDExportWrapper' execution error on page '' of class 'Rule-Obj-Report-Definition'. : The Reference .pyTextValue(2) is not valid. " was logged. The export worked if either one of the columns was removed or if "Display values across columns" in the column settings was unchecked. This has been resolved by updating the logic in PivotTableDataGridGenerator for rowheaders to handle using DisplayValuesacrossColumns with FunctionAliases when not checked on in sequence.

INC-152108 · Issue 622371

Logic updated for exporting customized multi-column report definition

Resolved in Pega Version 8.4.5

While attempting to perform an export to Excel for the results of a report definition which had two custom functions for two columns, the error "PRRuntimeException: Section 'pzRDExportWrapper' execution error on page '' of class 'Rule-Obj-Report-Definition'. : The Reference .pyTextValue(2) is not valid. " was logged. The export worked if either one of the columns was removed or if "Display values across columns" in the column settings was unchecked. This has been resolved by updating the logic in PivotTableDataGridGenerator for rowheaders to handle using DisplayValuesacrossColumns with FunctionAliases when not checked on in sequence.

INC-173436 · Issue 648819

Performance improvement for Application Save: Node Level Data Pages

Resolved in Pega Version 8.6.1

As part of new functionality introduced in 8.3, data types defined in the application record will be turned into data objects on Application save. As part of this process node level pages are invalidated and reloaded and there is an explicit commit that marks the Application record as dirty and sends any calls for the application record to the database for fresh records. In a multi-node environment, the number of queries to get the application record being saved became exponentially higher and performance impacts were seen. This has been resolved by updating the system to skip eager loading of the data page definition when an access rule or application definition is saved.

SR-D7323 · Issue 493177

Pin Case to Board updated to use unique IDs for different workpools

Resolved in Pega Version 8.2.3

When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.

SR-D23239 · Issue 496707

Support added for multi-operator SAML logins

Resolved in Pega Version 8.2.3

When a SAML user logged in by Single Sign-On (SAML), the system processed the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

SR-D7323 · Issue 493176

Pin Case to Board updated to use unique IDs for different workpools

Resolved in Pega Version 8.3.1

When using the Pin Case to Board functionality, it was only possible to find and pin cases in the default/current work pool of the working access group and not any other cases in any other work pools which allowed access to open/search/process. This was due to pyLabel being used to compare if a value entered was valid, which was not a unique key. To resolve this, the pyValidatePinDetails activity in Pega-Ext-Mentions-Documents, Pega-Ext-Mentions-Cases, and Pega-Ext-Mentions-Groups classes have been updated to compare pzInsKey instead of pyLabel to check for validate pin.

SR-D23239 · Issue 499595

Support added for multi-operator SAML logins

Resolved in Pega Version 8.3.1

When a SAML user is logged in by Single Sign-On (SAML), the system processes the login to portal as a different operator if there was a function on the Attribute field under Operator identification in the SAML authentication service. In this scenario, using an expression for operator provisioning did not work because all SAML login sessions resolved to the same first operator due to parseAndEvaluateExpression() in ExpressionHelper.java ignoring new expression arguments if the expression page already existed. To support the use of multiple operator logins in this format, the system has been updated to clone a new expression page for every session and update it with the correct expression arguments.

SR-D59106 · Issue 526917

File Listener null-pointer exception resolved with context check

Resolved in Pega Version 8.3.2

A service file rule associated with a file listener was encountering a Null Pointer Exception. Investigation showed that the system successfully processed the first record in the service file, then it encountered the null-pointer exception indicating that the listener state was null. This was traced to functionality introduced in an earlier version to ensure File Listeners are succinctly shut down when a Cloud Node is moved to queiscing. As part of that work, the Rule-Service-File was linked to ListenerStateManager and did not work in a scenario where the rule could be executed outside of that context. This has been resolved by adding a check for context before directing the activity.

SR-D75003 · Issue 538338

File Listener null-pointer exception resolved with context check

Resolved in Pega Version 8.3.2

A service file rule associated with a file listener was encountering a Null Pointer Exception. Investigation showed that the system successfully processed the first record in the service file, then it encountered the null-pointer exception indicating that the listener state was null. This was traced to functionality introduced in an earlier version to ensure File Listeners are succinctly shut down when a Cloud Node is moved to queiscing. As part of that work, the Rule-Service-File was linked to ListenerStateManager and did not work in a scenario where the rule could be executed outside of that context. This has been resolved by adding a check for context before directing the activity.

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