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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

INC-208729 · Issue 711403

Repaired Perform for 'Assignments with Errors'

Resolved in Pega Version 8.8

The 'Perform' button was not working on the "Assignments with errors" pop-up. This was an inadvertent side effect of changes made in 'pega_desktop_support' (Pega-Desktop ruleset), and has been resolved by adding a check before calling pega.mobile.isMultiWebViewPegaMobileClient.

INC-222553 · Issue 724226

Repaired Perform for 'Assignments with Errors'

Resolved in Pega Version 8.8

The 'Perform' button was not working on the "Assignments with errors" pop-up. This was an inadvertent side effect of changes made in 'pega_desktop_support' (Pega-Desktop ruleset), and has been resolved by adding a check before calling pega.mobile.isMultiWebViewPegaMobileClient.

SR-A20675 · Issue 243568

Repaired encrypted remote tracing

Resolved in Pega Version 7.2.1

Remote tracing was not working when URLEncryption was enabled due to an error calling SafeURL. This has been fixed.

SR-D66222 · Issue 529635

Tracer expiration set for five minutes

Resolved in Pega Version 8.2.6

Tracer was not terminating on tracer window closure. On the next attempt to open a trace, a message appeared stating "Cannot Launch Multiple Tracer Sessions for a requestor. This requestor is being traced by operator". Tracer session termination was dependent on the browser executing code on window close. Because this event may not be triggered for number of reasons, updates have been made to set tracer session expiration at 5 minutes. In addition, the system will clean up expired sessions before checking for existing sessions.

SR-D70569 · Issue 538508

Tracer retains modified user settings

Resolved in Pega Version 8.2.6

User settings in tracer were not shown when the settings window was closed and reopened. Investigation showed that settings are filtered based on watchInsKey, but this parameter was passed as "null" for global tracer because of a missing condition to check the session type. This has been resolved by adding a check so the WatchInsKey parameter is passed if the session type is rule watch.

SR-D66222 · Issue 529634

Tracer expiration set for five minutes

Resolved in Pega Version 8.3.2

Tracer was not terminating on tracer window closure. On the next attempt to open a trace, a message appeared stating "Cannot Launch Multiple Tracer Sessions for a requestor. This requestor is being traced by operator". Tracer session termination was dependent on the browser executing code on window close. Because this event may not be triggered for number of reasons, updates have been made to set tracer session expiration at 5 minutes. In addition, the system will clean up expired sessions before checking for existing sessions.

SR-D70569 · Issue 538507

Tracer retains modified user settings

Resolved in Pega Version 8.3.2

User settings in tracer were not shown when the settings window was closed and reopened. Investigation showed that settings are filtered based on watchInsKey, but this parameter was passed as "null" for global tracer because of a missing condition to check the session type. This has been resolved by adding a check so the WatchInsKey parameter is passed if the session type is rule watch.

SR-D70569 · Issue 538510

Tracer retains modified user settings

Resolved in Pega Version 8.4.1

User settings in tracer were not shown when the settings window was closed and reopened. Investigation showed that settings are filtered based on watchInsKey, but this parameter was passed as "null" for global tracer because of a missing condition to check the session type. This has been resolved by adding a check so the WatchInsKey parameter is passed if the session type is rule watch.

INC-135095 · Issue 581849

Tracer toolbar shows correctly in IE

Resolved in Pega Version 8.5.1

After upgrade, the developer toolbar for the tracer pop up was not visible in Internet Explorer. Investigation showed that Microsoft Internet Explorer was loading the correct elements, but they were not displaying due to recent updates made to prevent Cross-site scripting vulnerabilities for the tracer. This has been resolved.

SR-D66222 · Issue 529636

Tracer expiration set for five minutes

Resolved in Pega Version 8.5

Tracer was not terminating on tracer window closure. On the next attempt to open a trace, a message appeared stating "Cannot Launch Multiple Tracer Sessions for a requestor. This requestor is being traced by operator". Tracer session termination was dependent on the browser executing code on window close. Because this event may not be triggered for number of reasons, updates have been made to set tracer session expiration at 5 minutes. In addition, the system will clean up expired sessions before checking for existing sessions.

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