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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-A91639 · Issue 260691

eForm PDF displays Japanese characters

Resolved in Pega Version 7.2.2

When trying to generate a PDF document using eForm PDF, Japanese characters were not displaying in the corresponding mapping field. This has been fixed by adding input parameters to get font details in the GenerateEForm activity and embed the font information in the PDF itself.

SR-A91639 · Issue 260831

eForm PDF displays Japanese characters

Resolved in Pega Version 7.2.2

When trying to generate a PDF document using eForm PDF, Japanese characters were not displaying in the corresponding mapping field. This has been fixed by adding input parameters to get font details in the GenerateEForm activity and embed the font information in the PDF itself.

SR-B55564 · Issue 311340

Chart image export to PDF added

Resolved in Pega Version 7.3.1

An enhancement has been added to allow Export to PDF for standalone charts using the "Save as image" option.

SR-C57545 · Issue 396123

Corrected retrieval of externally-stored PDF attachment

Resolved in Pega Version 8.2

After generating a PDF using the out of the box activities GenerateEForm and AttachEForm, the message "Failed to load PDF document" was displayed with a Reload button when trying to open the attachment. This was traced to an implementation error when CMIS/WebStorage/Repositories was updated that neglected to modify AttachEForm to match extra properties that were added to AttachFile. This caused issues when storing an attachment in an external storage system that was skipped in AttachEForm. To correct this, the Link-Attach file has been modified to properly to indicate where the attachment is being stored when it is stored externally.

SR-D55801 · Issue 524293

Corrected HTML error generated on export to PDF

Resolved in Pega Version 8.4

After exporting a report to PDF, the PDF could be viewed but repeated instances of the error "<th> missing ‘>’ for end of tag" were logged. This was traced to missing the closing '>' for th in the pzRRDataListHeaderRow HTML rule when "Enable column command menu" is unchecked in ReportViewer options, and has been corrected.

SR-C89482 · Issue 427891

ReportBrowser export to Excel or PDF retains chart

Resolved in Pega Version 8.1.5

Clicking on "Export to PDF" or "Export to Excel" caused the chart image in the report browser to become blank on the screen and the image was not included in the exported file. Hitting refresh or reruning the report displayed the chart again. This was caused by the chart being unloaded whenever any form was submitted due to the way caching was handled, and has been corrected with the addition of a check that will ensure included charts are preserved.

SR-C89482 · Issue 427889

ReportBrowser export to Excel or PDF retains chart

Resolved in Pega Version 8.2.2

Clicking on "Export to PDF" or "Export to Excel" caused the chart image in the report browser to become blank on the screen and the image was not included in the exported file. Hitting refresh or reruning the report displayed the chart again. This was caused by the chart being unloaded whenever any form was submitted due to the way caching was handled, and has been corrected with the addition of a check that will ensure included charts are preserved.

SR-D55801 · Issue 524292

Corrected HTML error generated on export to PDF

Resolved in Pega Version 8.2.6

After exporting a report to PDF, the PDF could be viewed but repeated instances of the error "<th> missing ‘>’ for end of tag" were logged. This was traced to missing the closing '>' for th in the pzRRDataListHeaderRow HTML rule when "Enable column command menu" is unchecked in ReportViewer options, and has been corrected.

SR-D55801 · Issue 524291

Corrected HTML error generated on export to PDF

Resolved in Pega Version 8.3.2

After exporting a report to PDF, the PDF could be viewed but repeated instances of the error "<th> missing ‘>’ for end of tag" were logged. This was traced to missing the closing '>' for th in the pzRRDataListHeaderRow HTML rule when "Enable column command menu" is unchecked in ReportViewer options, and has been corrected.

SR-C57545 · Issue 402942

Corrected retrieval of externally-stored PDF attachment

Resolved in Pega Version 8.1.1

After generating a PDF using the out of the box activities GenerateEForm and AttachEForm, the message "Failed to load PDF document" was displayed with a Reload button when trying to open the attachment. This was traced to an implementation error when CMIS/WebStorage/Repositories was updated that neglected to modify AttachEForm to match extra properties that were added to AttachFile. This caused issues when storing an attachment in an external storage system that was skipped in AttachEForm. To correct this, the Link-Attach file has been modified to properly to indicate where the attachment is being stored when it is stored externally.

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