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Resolved Issues

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NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

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Pega Platform Resolved Issues for 8.1 and newer are now available on the Support Center.

SR-D75421 · Issue 552435

Parameters added to protect font size in HTML to PDF conversion

Resolved in Pega Version 8.3.3

Pega uses the pd4ml external library for HTML to PDF conversion. As part of this, the adjustHTMLWidth API was called to avoid truncation issues, but this resulted in font-sizes not being preserved in the exported document but rather changed as necessary to fit in the PDF. In order to support preserving the font size during export, the pyPDFSettings datatransform will call the protectPhysicalDimensions API along with setHTMLWidth, and avoid calling adjustHTMLWidth. With this change in place, any content width should not be set explicitly to some value as it may lead to truncation if the space is not sufficient. If there is no width set, text will wrap automatically. In case of tables with large number of columns, truncation issues may be seen: to avoid such issues, pass a larger htmlWidth value so that table will be reduced in size and in the rest of the page, font-sizes are preserved.

SR-D84436 · Issue 546247

Popup position calculation check added for frameless portals

Resolved in Pega Version 8.3.3

When trying to select any node under the agent, the complete section was scrolling up to the top. This issue was observed in frameless portals when the user scrolled down and launched the popup, and was the result of the the parent div's scrollTop value being added to the popup's "top" value. To resolve this, an additional check has been added for frameless portals (document.body.scrollTop) while calculating the popup's position.

SR-D90711 · Issue 553090

Portal harness maintained when opening email link

Resolved in Pega Version 8.3.3

When an email link was opened (pxOpenAssignmentLink), the portal harness was replaced with the case Perform harness. This has been resolved by ensuring the 'flex' CSS class is added for the portal harness div when using pyMobileSnapStart and a top navigation portal.

SR-D78196 · Issue 547264

Prepending zero to single digit hour and minute for iOS native calendar

Resolved in Pega Version 8.3.3

The iOS native calendar was not parsing datetime values if h m values were less than 10, for example 09:05, resulting in an exception and freezing the app. To resolve this, the system will prepend a zero for iOS if the hour and minute values are less than 10.

SR-D87203 · Issue 550994

Required field accessibility improved

Resolved in Pega Version 8.3.3

In some instances, there is no non-visual indicator that a field is required. Because the asterisk character is commonly ignored by screen readers, the <required> attribute or <aria-required> should be used so that non-sighted users have explicit information about the required status of the field. To enable this, when client-side validations are disabled on the harness and clientValidation attributes are absent, the system will run an additional check so that aria-required is added.

SR-D85400 · Issue 549060

Reset focus to Rich Text Editor after Spellchecker use

Resolved in Pega Version 8.3.3

After correcting the misspelled words as suggested by SpellChecker, the corrected words were not reflected in the email. This was traced to a focus issue in Rich Text Editor, and has been resolved by ensuring the focus is returned to Rich Text Editor once the suggested corrections are accepted.

SR-D81924 · Issue 548648

Resolved Ajax and autocomplete errors in mobile offline

Resolved in Pega Version 8.3.3

When logging into the app for the first time on a new session to navigate to scheduled contacts and reschedule one, clicking the right or left arrow icons to move through dates resulted in an "AJAX request failed" error. POST 500 errors were also logged in the Developer Tools console with every click of the icon. It was possible to close the error and continue, and navigating to another screen and returning or leaving the app and restarting it resolved the issue. This has been resolved by adding dataOnly for getParentWorkItem to support a Parent online and child offline scenario. In addition, an issue with console errors caused by a popup when autocomplete did not have any results has been corrected with the addition of a null check to clear the results div only if it exists.

SR-D78659 · Issue 545758

Resolved CSV validation overflow in Google Chrome

Resolved in Pega Version 8.3.3

When using Google Chrome, validation of records was getting stuck in the UI at 32000+ while importing a CSV file with many invalid records when using the import option in Data type’s local data storage. Investigation showed the Call Stack size limit was exceeded in the Google Chrome dev tools due to the ":first" selector being passed to the Jquery find() method to find the element from the first element child of the XML doc. This selector causes maximum callstack exception when the document is large, and this is a deprecated selector in later versions of Jquery. To resolve this issue, the XML function in pzpega_tools_asyncprocess has been updated to replace the ":first" selector.

SR-D84882 · Issue 551988

Resolved duplicate messages from HarnessErrorList section

Resolved in Pega Version 8.3.3

When using pyCaseErrorSection to call HarnessErrorList and display any errors on Clipboard page, when the Clipboard page had more than one error then the error message was shown multiple times. This has been resolved by adding a check that will iterate through the errors to see if it is present on the page already. If it is present it will be ignored, and if it is not present, then it will be added.

SR-D80825 · Issue 546571

Resolved tab appearance issues related to resolution support

Resolved in Pega Version 8.3.3

When trying to add multiple tabs on larger screens, once the first row was filled with tabs then new tabs began appearing at the bottom of the layout group. The layout group worked as expected with the tab overflow having the right and left arrows with the dropdown on smaller screens. In addition, @1440px the overflow arrow on the right side was not working correctly, showing as grayed out even though focus was not on the last tab. These issues were traced to taboverflow with add icon not working correctly at certain resolutions. To resolve this, the todisableslide function has been updated to consider add icon width and layoutgroup has been updated to consider parent width.

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