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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D96368 · Issue 555742

10 minute cap added to lockout time interval for failed logins

Resolved in Pega Version 8.4.2

After a certain number of failed attempts, there is a process that locks out the operator for a time interval. When the interval has expired and the operator is able to try again, the next "lockout" uses a time interval double the prior size. Previously, this was able to grow without any restriction. In order to improve effective requestor management, an upper limit has been added for maximum lockout period. The default has been set at 10 minutes or 600 seconds, but this may be configured using the DSS : authPolicy/delay/maxDelay in the Ruleset: Pega-Engine. The value is set in seconds: if the value specified in the DSS is greater than 600 seconds, then the maximum lockout period will fall back to 600 seconds (10 minutes).

SR-D96395 · Issue 555119

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.4.2

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

SR-D90687 · Issue 560431

IOException handling improved to resolve broken pipe errors

Resolved in Pega Version 8.4.2

Frequent "connection reset by peers" exceptions were being generated and broken-pipe exceptions were seen in the logs. Investigation traced the issue to unhanded IOExceptions on the server side that were a result of the client application not always closing the TCP connection gracefully. To resolve this, error handling for IOExceptions has been improved.

SR-D67408 · Issue 554900

Directory traversal blocked in zip import

Resolved in Pega Version 8.4.2

One of the files contained in a zip archive was not deleted from the system after zip import. This was due to the file being created by a third-party archive that included of a directory traversal character that caused it to be inflated outside of the temp directory. To resolve this, a check has been added to that a file with directory traversal characters in its name will not be inflated.

SR-D81572 · Issue 551028

JDBC URL handling added for Oracle over TCPS

Resolved in Pega Version 8.4.2

While attempting to upgrade an environment over TCPS, the generateDDL.sh script was failing. The same environment ran without issue on Tomcat with the same URL. Investigation showed the JDBC url was not correctly generated while running the upgrade: in a standard scenario, there will be no spaces in the JDBC URL specified. However, because Oracle can send spaces as part of JDBC URL and cause this issue, an update has been made which will quote the JDBC URL argument for the ant target in setupDDL.xml.

SR-D84364 · Issue 551403

Check for circular references added to SearchInventoryImpl to prevent recursive call

Resolved in Pega Version 8.4.2

An out of memory error was traced to SearchInventoryImpl infinitely recursing over a clipboard property, where the child property referenced a parent property and resulted in an endless loop. This has been resolved with the addition of a depth check to ensure that the search does not recurse infinitely.

SR-D85100 · Issue 556262

ProductInfoReader updated to fetch only most recent version information

Resolved in Pega Version 8.4.2

After upgrade, running Hfix scanner on Pega Marketing 8.2 displayed missed critical Hfixes for Pega Marketing 8.1. This has been resolved by modifying ProductInfoReader.runQuery to fetch only latest version of DAPF instances during a scan.

SR-D98404 · Issue 558207

Handling added for hotfix Rule-Application instances

Resolved in Pega Version 8.4.2

A null pointer error during DL file expansion performed as part of the second phase of a hotfix installation caused the hotfix install to fail. The null-pointer exception was thrown because the code, primarily used for export, performed a database lookup of a Rule-Application and assumed the response would be non-null without checking the result. During export the Rule-Application would normally exist because the system would have interacted with it already during the export by identifying it and writing it to the archive. During phased hotfix installation, rules are staged to the database in a different table during the first phase and reconstituted during the second phase. The scenario for this error was a missed corner case specific to the unusual combination of including Rule-Application instances in a platform hotfix. To resolve this and prevent further issues, handling has been added for this use case.

SR-D83027 · Issue 548584

Resolved Microsoft Internet Explorer 11 custom dropdown issue

Resolved in Pega Version 8.4.2

Microsoft Internet Explorer 11 was not consistently opening the dropdown when the dropdown format in skin used a custom state for hover,focus and active. This has been resolved by making the styles that are present in the mobile controls CSS file available to skin configuration.

SR-D86694 · Issue 548670

TeamMembersWidget section include corrected for PortalNav

Resolved in Pega Version 8.4.2

An error was seen when attempting to include the pyTeamMembersWidget section inside a pyPortalNav section. Investigation showed there was a data corruption in the section. As a local change, it was possible to 'save as' the section to a ruleset and delete the section embedded in the grid, then drag an embedded section layout from Layouts, add it to the grid row, and select pyTeamMembersWidgetRow. As a permanenet resolution, the corrupted section has now been replaced.

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