Review and establish Pega Cloud Services operating procedures, PDC access and related reporting and alerts, Pega and client support request processes and SLAs
Review and establish Pega Cloud Services operating procedures, PDC access and related reporting and alerts, Pega and client support request processes and SLAs
| Task ID | Task-020201 |
|---|---|
| Primary role | Deployment Architect |
| Secondary role | N/A |
| Tertiary role | N/A |
The Deployment architect works together with Pega GSA to review all aspects.
This is done following the Welcome to the Cloud onboarding deck and by use of a Pega Marketing specific checklist runthrough managed by GSA.