In Access Manager, you can authorize all the users in an access group to perform work
on another user's assignments.
In this example, you are a department manager working with a Purchasing application
that includes a case type called Purchase Request
. Operators in
access group can perform work only on
Purchase Request cases assigned to them. However, you are going on vacation for two
weeks, and want to authorize all the users in the access group to work on your
purchase request assignments in your absence.
Result: This applies the Access When
condition to all users in the ShippingReceiving access group. As
long as the modified role is included in the access group (and the user is defined as
reporting to you), each can perform work assignments of case type Purchase Request
assigned to you.
- Navigate to Access Manager: click .
- Expand the Purchase Request case type and click an icon
in the Perform row for a role. You can select any
- Select the appropriate Access When condition. In this