In Access Manager, you can authorize a single user in an access group to perform work
on another user's assignments.
In this example, you are a department manager working
with a Purchasing application that includes a case type called Purchase
. Operators in the ShippingReceiving
group can perform work only on Purchase Request cases assigned to them. However, you are
going on vacation for two weeks, and want to authorize a single user in the access group
to work on your purchase request assignments in your absence.
Result: When the privilege is granted, the user assigned ShipRecPlusManager
can view and work on Purchase Request cases assigned to you, as long as the
Access When condition is met (you are the manager) and as
long as the user is assigned to the ShipRecPlusManager access
- Create a new access group named ShipRecPlusManager as a
copy of the ShippingReceiving access group.
- Create a new role as a clone of the Shipping &
Receiving role. In this example:
- Add the new role to the new access group.
- Add the new access group to the operator and set it as the default for the operator.
- In Access Manager, edit this new role and access group and conditionally grant
the perform privilege using the Access When rule.