Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Creating an operator ID

Updated on March 15, 2022

Provide users with access to your application by creating operator IDs. When you create an operator ID, you can specify the background and general information about the user, define application access, and configure password credentials for the user.

For example, in a banking application, create operator IDs for customer service representatives (CSRs) who review loan requests, and the manager to whom the CSRs report.
Before you begin: To create an operator ID, you must have the pxCanManageUsers privilege, which is part of the PegaRULES:SecurityAdministrator role.
  1. In the header of Dev Studio, click CreateOrganizationOperator ID.
  2. In the Short description field, enter the full name of the new operator.
    The value that you enter populates the Full name field in the operator contact information on the Work tab. The maximum length of the description is 64 characters.
  3. In the Operator ID field, enter a unique identifier.
    When you enter the identifier, consider the following guidelines:
    • In addition to letters and digits, the identifier can include the following characters: period (.), single quote ('), tilde (~), underscore (_), exclamation point (!), ampersand (&), octothorpe (#) and no more than one at (@) character. Avoid using the forward slash (/) or backslash (\) characters in the identifier.
    • An operator ID can consist of a maximum of 128 characters.
    • Special processing applies to any user identifier that begins with the word External. Use such identifiers only when defining external operators that use Directed Web Access (DWA) for one-time processing of assignments.
    • Avoid using system as an operator ID name. This term is reserved and refers to agents.
  4. Click Create and open.
    Result: The operator rule form is displayed on the page and you can continue to add information about the user. For example, you can configure access settings or provide organizational information.
What to do next:
  • Previous topic Managing the operators of your application
  • Next topic Adding an operator by using the organizational chart

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us