Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Granting conditional access to all users in an access group

Updated on March 15, 2022

In Access Manager, you can authorize all the users in an access group to perform work on another user's assignments.

In this example, you are a department manager working with a Purchasing application that includes a case type called Purchase Request. Operators in the ShippingReceiving access group can perform work only on Purchase Request cases assigned to them. However, you are going on vacation for two weeks, and want to authorize all the users in the access group to work on your purchase request assignments in your absence.
  1. Navigate to Access Manager: click ConfigureOrg & SecurityAccess ManagerWork & Process.
  2. Expand the Purchase Request case type and click an icon in the Perform row for a role. You can select any role.
  3. Select the appropriate Access When condition. In this example: pyAssignedToMyManager.
Result: This applies the Access When condition to all users in the ShippingReceiving access group. As long as the modified role is included in the access group (and the user is defined as reporting to you), each can perform work assignments of case type Purchase Request assigned to you.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us