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Multi-factor authentication with a one-time password

Updated on March 15, 2022

Pega Platform supports multi-factor authentication by sending a one-time password (OTP) to a user through email and SMS. The user must enter this one-time password in your Pega Platform application for verification.

Multi-factor authentication is supported for the following use cases:

  • In custom authentication services
  • In case flows, to authenticate a user before critical transactions (such as a funds transfer in excess of a certain amount)

You can configure your Pega Platform application to use multi-factor authentication by completing the following steps:

  1. Configuring multi-factor authentication policies

    To control the behavior of multi-factor authentication, configure the multi-factor authentication policy settings on the Security Policies landing page.

  2. Generating a one-time password

    Generate a one-time password to provide a mechanism for securely logging in to an application running on Pega Platform.

  3. Verifying a one-time password

    You can verify a one-time password by calling an activity or an API.

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