Back Forward WorkManager portal — Evolving the Monitor Activity workspace

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TipThis topic describes the traditional ('fixed') WorkManager portal introduced in V5.1. As a best practice in new applications, use a portal based on the composite Manager portal (introduced in V5.5), rather than the traditional WorkManager portal. See About composite portals.

Advanced featureThe Monitor Activity workspace in the traditional WorkManager portal provides a sophisticated and extensible base for presenting reports.

TipTo support managers who use an application in production, you are encouraged to adjust the labels and contents of this space. You can remove any links to reports not relevant to the manager's tasks and responsibilities, and add links to relevant standard or custom reports.

After an application is deployed and is in use, managers can create additional reports and refine and personalize which reports appear, using the Favorites feature.

  Gadgets, report categories, and reports

The WorkManager portal presents four V5 categories.

Area

Description

Monitor Assignments

Contains links to reports about assignments. These reports have an Applies To key part of Assign-, or another class derived from the Assign- base class.

The report rules contain the value AssignmentMonitoring in the Category field of the Content tab of the List View or Summary View form.

Monitor Processes

Contains links to reports about open work objects.

These reports have an Applies To key part of Work-, or another class derived from the Work- base class. The report rules contain the value WorkMonitoring in the Category field of the Content tab of the List View or Summary View form.

Analyze Quality

Contains links to reports about resolved work objects.

These reports have an Applies To key part of Work-, or another class derived from the Work- base class. The report rules contain the value WorkAnalysis in the Category field of the Content tab of the List View or Summary View form.

Analyze Performance

Contains links to reports that analyze work object history.

These reports have an Applies To key part of History-Work-, or another class derived from that class. The report rules contain the value PerformanceAnalysis in the Category field of the Content tab of the List View or Summary View form.

The system uses three sources to assemble each of these lists of report links:

  Overriding a report

To override a standard report with another, similar report:

  1. Click the browse button in the Monitor Activity area that contains the original report. Note the rule type (summary view or list view) and the name of the rule.
  2. Open the rule. Copy it using Save As into your application RuleSet. Modify and test your copy as desired.
  3. From the Monitor Activity workspace, click the link to verify that your report, not the original, runs.

  Adding, deleting, reordering, and relabeling report links

For each of the areas of the Monitor Activity workspace, you can change which reports appear, the order that they appear, and the labels on links, by overriding a standard model. SR-7341 BUG-1141

For example, to modify the links or labels in the Monitor Process Assignments area:

For report links visible only to operators associated with an access group, use the similar model with a name that starts with AccessGroup. EXAMPLE?

  Removing an entire group

The portal rule (Rule-Portal rule type) a user employs determines the layout of the Monitor Activity workspace. To remove a category from the Monitor Activity workspace:

  1. Identify the portal rule now in use by the users. The Settings tab of their current access group identifies this portal.
  2. Copy the portal rule using Save As into an application RuleSet, choosing a different name unless you want to affect users who are associated with the original portal rule.
  3. Update the copied portal rule. In the Tabs tab, locate the Reports group. Delete the row in the Wide gadgets list corresponding to the category.
  4. On the Custom tab, delete the button and row corresponding to the category. Save the portal rule.
  5. Update the access group to reference the new portal rule. When users associated with these access groups next log in, they can test to confirm that the category no longer appears in the Monitor Activity workspace.

  Adding a group and links

You can create a new category and new area to the Monitor Activity workspace, and can control its initial contents. For example, to create a category named Recent Loan Trends:

  1. Create one or two field value rules for the category. Select Rule-Obj-ListView or Rule-Obj-SummaryView as the first key part, pyCategory as the second key part, and RecentLoanTrends as the third key part.
  2. Create and test the list view and summary view rules that define for the new category. On the Content tab of each rule, select RecentLoanTrends as the category name. Choose the Short Description text carefully, as that text becomes the link text.
  3. Create a model rule named System-User-MyRules.RecentLoanTrendReports in your application, by copying a standard model rule such as AssignmentMonitoringReports into your application RuleSet. Update the copy to identify the reports and link labels to be included in the new area. (For report links to be visible only to operators associated with an access group, create a similar model with a name that starts with AccessGroup.)
  4. Update the portal rule (Rule-Portal rule type) that users who are to see the new category. On the Tabs tab, enter RecentLoanTrends into the Wide array of the Reports group. Choose a label for the group, such as Recent Loan Trends. Check the Custom? box.
  5. On the Custom tab, add an element named RecentLoanTrends. Choose Reports as the activity. ClickExpand form area to enter activity parameters. Enter RecentLoanTrends as the Name parameter.
  6. Save the portal rule. Update as necessary one or more access groups to reference the updated portal rule. When users associated with that access group next log in, they can test the enhanced Monitor Activity workspace
Definitions gadget, My rules
Related topics About Model rules
About Portal rules
Manager portal — Using the Report Browser
WorkManager portal — Working in the Monitor Activity workspace

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