Back Forward Work object

A work object is the primary unit of work completion in an application, and the primary collection of data that a flow operates on.

Workers using an application create, update, and eventually resolve and close work objects.

Every work object has a unique ID (property pyID), an urgency value, and a status (property pyStatusWork).

In some organizations, a work object is known by the older term work item.

In specific application settings, work objects may have a traditional name derived from a pre-automation era. For example, work objects in a help desk or service desk system are often called trouble tickets.

Definitions age, assignment, charges, cover, customer satisfaction, folder, History- base class, resolution, temporary work object, urgency, Work- base class, work object ID
Related topics Portal basics — Using the Process Work workspace 
Understanding work object IDs
Standard rules Atlas — Standard properties in the Work- base class  

UpDefinitions — W