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The standard property Work-.pyStatusWork is known as the
work object status. This value defines whether the work object is
open or resolved. The value of this property is a primary indicator of
the progress of the object towards resolution. Values are restricted and
controlled, and are changed only through specific mechanisms.
Don't confuse work object status with assignment status, a different
property.
Basics
Resolved work objects identify completed work and are ordinarily
not modified by any later processing, unless the work object is
reopened. The following values are typical for this property:
New — Not yet reviewed or qualifiedOpen — Responsibility for processing is with
the processing organizationPending — Responsibility for processing is
currently with an external organizationPending-PolicyOverride — Work is suspended
pending a review of a potential violation of policyResolved-Duplicate — Resolved, as this work
object is judged to be a duplicate of another work objectResolved-Rejected — Resolved, not
acceptedResolved-Revoked — Resolved, reviewer has
ended processingResolved-Completed — Resolved, work
completed
The last three values indicate that the work object is resolved,
meaning that no additional processing is expected. You can define more
status values, but start each value with one of the words New, Open,
Pending, or Resolved, with initial capitals as indicated.
Values for this property are defined through field values rules;
several standard values are defined.
The control rule WorkStatus supports
localization of the status value on displays, through field value
rules.
Ticket
activation
When a work object is first resolved, the system activates a ticket
named Status-Resolved. This ticket may appear in multiple
workflows, so that your application can promulgate news of the work
object resolution to other business processes as appropriate.
Standard
activities
06/10/03 TURBT 
In an activity,
don't use the Property-Set method in an activity to change a work
object status. Call the standard activity
Work-.UpdateStatus, which changes the status directly,
and calls standard activities RecalculateAndSave and
Resolve as appropriate. This activity is of type
Utility.
The status may also change when your flow uses these two standard
activities:
- Work-.WorkBasket — Places the assignment in
a workbasket and calls Work-.UpdateStatus. This
activity is of type
Assign.
- Work-.Worklist — Places the assignment on a
worklist and calls Work-.UpdateStatus. This activity is
of type
Assign.
All three activities update the work object history to reflect the
status change and perform other housekeeping.
Elapsed time in
status
The standard properties Work-.pyElapsedStatusNew,
pyElapsedStatusOpen, and
pyElapsedStatusPending are automatically maintained by a
standard Declare Trigger rule. These properties contain cumulative
times (in seconds) that a work object had a status value that started
with the literal text "New," "Open," or
"Pending," respectively.
Definitions —
W
Work object
status
