Troubleshooting

These topics may help you troubleshoot common issues.

During application development

Developer can't update rule

Import Archive: ZIP Move:Duplicate record found
Tracer
Visio
Excel
Performance checklist
Other developer tools

During application testing or application use

Commit failure... unique constraint violated
Email not sent
Property is not a database column
Rule not found (during flow execution)
Unable to open assignee's Operator ID
Error: instructions appear on worklist
Reports and charts
Service level rules not executing
Unable to synchronize on requestor
Stuck work objects
HTTP error 413 — Upload file size
Error 503 — PegaRULES cannot initialize
Error 503 — PegaRULES server not available
Work object attachments

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