Business event

A business event definition comprises both the conditions and resulting actions of a business event. For example, the event condition could be whenever a work item in the Adjustments application becomes resolved with a status of Resolved-Writedown and the principal amount is more than $10,000. The related action could be that the system sends an email notification to a specific group of people.

Business event definitions were introduced in V6.2. To review existing business events, and the log of business event execution, select > Process & Rules > Events.

End-users typically create business event definitions through a composite portal like the Case Manager portal.

Don't confuse business events with user interface events that occur in the browser as users interact with forms. These are configured with the Client Event Editor or the Condition Builder. See user interface events.

Definitions