The geolocation tracking feature allows you to capture latitude and longitude information each time a requestor entry is recorded in the audit trail. A Map it link appears next to each item in the Location column on the Audit tab's History section. Clicking the link renders a Google Map and shows you where the entry was made based on the coordinates. See Using geolocation tracking .
About audit trails, case narratives, and attachments About Case Designer landing pages Flows — Controlling the volume of work item history instances |