Any system in a Federated Case Management (FCM) network that provides cases and work for other systems in the federation. A remote system defines case types as remote cases so that other systems can access and display them. Any authorized user in the federation can create and work on remote case types in his or her local system, but processing and storage occur on the remote system that defined the case type.
FCM is intended to make the distinction between local and remote cases immaterial: any case can be worked on by any FCM user who has the necessary access privileges. In a federation, all processing for a case still occurs in the single application in which that case type is defined, and all data for a case still resides in that application’s production database. Case data is periodically published to the centralized. See also Federated Case Management Repository (FCMR).
case, case management, federated case management | |
About the Case Manager portal
About Case Type rules |