Work- base class
The Work- base class, one of thirteen standard top level abstract classes, is a superclass to all the classes that define work items. A work item is the fundamental unit that records processed work in an application.
Properties, HTML forms, and flows in the Work- class are available to support the behavior and appearance of every type of work items, including
- Ordinary work items, typically belonging to a class derived from the standard abstract class Work-Object-
- Covers, typically belonging to a concrete class derived from the Work-Cover- class
- Folders, typically belonging to a concrete class derived from the Work-Folder- class
The external key to all work items is recorded in the pyID property, and typically consists of an alphabetic prefix, a dash, and an arbitrary but unique number.
In a production system, the number of work item instances may eventually grow to many thousands or millions, and require more database space than rules or data instances.
Through directed inheritance, a subclass of the Work- base class may have a name that does not begin with "Work." For example, the class PegaSample-CustomerRequest, part of the sample application, is a work type.
In releases before V5.4, you could not create new rules with Work- as the Applies To class. This restriction is removed in V5.4. PROJ-1307
Definitions