The precise definition of service invocation for your system depends on your Pegasystems license and the Data-Admin-License instance identified in the System instance, and may not match the definition provided here. For official documentation, contact Global Customer Support.
A service invocation is a call from any external system to execute a Rule-Service-* rule in your application that creates, updates, or operates on a work item. When counting service invocations, it does not matter whether the application sends a response to the service request.
For example, a License Compliance facility can count a service invocation when all the following occur:
Invocation
.Service BPEL rules and Service Portlet rules can be exceptions; these are not counted as service invocations. Special rules apply to counting service invocations from Service File rule executions.
Important: The rule type Rule-Service-BPEL is deprecated. As appropriate, migrate to Service SOAP rules.
To see a chart of period-by-period counts of service invocations on your system, selectDesigner Studio> System > License> Services Invocation Chart.