Related terms
A work group is an instance of the Data-Admin-WorkGroup class. A work group can identify a user who is a supervisor, and a set of workers and workbaskets that report to that supervisor.
For the supervisor of a work group, the My Group area of the Process Work space provides quick access to the worklists and workbaskets associated with the group. Work groups are a primary unit of summarization in standard management reports on the Monitor Activity workspace.
An Operator ID data instance (Data-Admin-Operator-ID class) usually identifies a work group to which a user belongs. If left blank, that operator can enter work items but not access a worklist or workbaskets.
Work group information is not related to the three-level organizational hierarchy consisting of unit, division, and organization. Work group membership does not affect a user's RuleSet list.