Service Accelerator:
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The Select Flow Actions form lets you select one or more flow actions and convert them to service rules.
The flow actions that appear are from the flow specified in the Flow Type field of the Provide Service Details: Select Work Properties form. The flow name and work class appear at the top of this form.
Select the check box next to each flow action that you want to convert to a service rule.
Click Next to continue.
Select Work Properties | Customize Service Data |