Decision Strategy Manager (DSM) — Overview

Decision Management functionality provides sophisticated mechanisms to create applications that determine which processes to run, and which products to offer to customers through the Next Best Action principle. This principle increases customer loyalty by addressing multiple issues in the decision making process. Decision Management functionality includes:

• Proposition management
• Data flow, strategy, interaction design
• Driving process flows using interaction, scorecard and predictive model rules
• Using third party models
• Multilevel decisioning
• Single and multinode simulation execution
• Business visualization and monitoring using Visual Business Director (VBD)
• Forecasting using VBD and simulations
• Advanced adaptive analytics using Adaptive Decision Manager (ADM)
• Predictive analytics using Predictive Analytics Director (PAD)
• Reporting
• Enabling business users to directly manage decisions within the boundaries defined by IT
• Revision management and activation cycle

Decision Management functionality is delivered through the combination of Decision Management rules sets, D-Node infrastructure and the Adaptive Decision Manager service for adaptive decisioning. It can be accessed through the Decisioning entry in the Designer Studio menu.

Pega 7 Platform includes a sample application (DMSample) that illustrates typical use cases of Decision Management functionality without Adaptive Decision Manager. You have two ways to access this application:

• Add the DMSample:Administrators access group to your operator record.
• Log in as [email protected] and switch to DMSample.

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