Setting up push notifications in a mobile app

For a custom mobile app that is built in Designer Studio you can set up automatic push notifications to a mobile device. These notifications can indicate that an action might be required, a status update is available, or a case was approved.

Push notifications sent from the Pega Platform are delivered to all the devices to which a user is logged in to your custom mobile app, regardless of the device platform.

Follow these steps to use push notifications:

1. Set up push notifications in a workflow.
2. Enable push notifications:
   • For the Android mobile app
   • For the iOS mobile app
3. Build the mobile app.
4. Navigate to the Push Notifications console and send a test message to verify that you configured your mobile app correctly.

Note: You can also enable push notifications for goals and deadlines in your mobile app. For more information, see Requirements for goals and deadlines push notifications.

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