Pulse gadgets and custom APIs

Add the UI-Kit ruleset to use the Pega Platform pxContextFeed and pxActivityFeed Pulse gadgets in a case.

pxContextFeed

pxContextFeed is a section you can integrate within your application that allows users to communicate with other users by creating and sharing posts within a specific context.

This gadget uses the D_pxPosts data page API, which retrieves Pulse posts for a case, rule, custom, or operator context.

APIs for customizing the Pulse pxContextFeed gadget

You can customize the pxContextFeed gadget or build your own Pulse interface using the following activities:

• pxCreatePost: Creates a message post.
• pxCreateFilePost: Creates a file post based on a file already in the system.
• pxCreateSystemPost: Creates a system post.

Note: Use these APIs instead of the generic pxPostMessage API. If you use pxPostMessage and enable private posts, private posts appear as public posts, because the pxContextFeed gadget does not support private posts.

You can use the following data page APIs to retrieve information:

• D_pxPosts: Retrieves Pulse posts for a case, rule, custom, or operator context.

• D_pxGetCompleteMessage: Retrieves the complete message text for a Post ID. It opens the note attachment of the post if pyCompleteMessageKey is not blank. If pyCompleteMessageKey is blank, this API returns the value of pyObject, which contains the truncated message of the post.
• D_pxPostsForTag: Retrieves all posts for a given tag.

pxActivityFeed

pxActivityFeed appears in the user dashboard on the Case Manager portal or in express mode or when users click Pulse in Case Worker. It provides all feeds based on which cases the user is following.

This gadget uses the D_pxActivityFeed data page, which retrieves the following posts for an activity feed.

• Posts made by other users on cases a user is following.
• Posts by a user that have received a reply.
• Posts and replies in which the user is referenced.

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