You are here: Security > System Settings – Operator Access tab > Unlocking an operator

Unlocking an operator

An operator can get locked after a certain number of failed login attempts. The security policies specify the default number of failed login attempts before a password is locked. You can unlock the operator manually.

  1. Click Designer Studio > Org & Security > Authentication > Operator Access.
  2. In the Locked operators section, click Unlock & Reset next to the chosen operator.
  3. Send the newly generated password to the operator.