You are here: Integration > Configuring email accounts with the Email wizard > Entering email information (Receive an email and create/manage a work object) > Resolving duplicate records (Receive an email and create/manage a work object)

Resolving duplicate records in the Email Wizard

The Email Wizard displays any duplicate records, which you must resolve before you can proceed.

  1. From the Resolution list, select one of the following options:
  2. If you are renaming the record, enter the new name in the New Name column.
  3. Click Next.

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