You can set and activate tickets in your application to handle exceptions, errors, or business events that you define. The following table describes some of the standard tickets that your application automatically activates.
Ticket name |
Activation condition |
| Work-.Status-Resolved |
When a case is resolved |
| Work-.Withdraw |
When a case is withdrawn by its originator |
| Work-Cover-.AllCoveredResolved |
When all child cases of the current case are resolved |