In the Lexicon selection step, provide a sentiment lexicon and a list of intent
types, together with words or phrases that are specific to each intent type that yo want to
detect.
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In the Lexicon selection section, expand the drop-down list and
select a sentiment lexicon that you want to use in the model building process.
A sentiment lexicon provides the list of features that are used in sentiment analysis
and intent detection. For more information, see
Sentiment lexicons.
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Define the intent types that you want to detect by performing the following
actions:
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In the Intent config selection section, click
Add item.
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In the Intent field, enter the name of the intent type, for
example, Purchase.
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In the Action field, enter verbs or verb phrases that
describe the user ideas or actions with regard to the intent type, for example,
buy, purchase, want to acquire, intend to order, need to
purchase, and so on.
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In the Subject field, enter any domain-specific words or
phrases (for example, nouns or noun phrases) that relate to the intent type that you
specified, for example, laptop, new phone, service, internet
plan, and so on.
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Click
Next.