Troubleshooting errors with a story template

You can use a story template to create stories in bulk. When you use the Application Overview landing page to import a story template, issues can arise.

Use the following guidance to resolve errors with your story template:

  • The template has an invalid file structure or an invalid file type.

    1. In the Import Stories dialog box, click Download the template to save a Microsoft Excel file to your local machine.

    2. Open the file.

    3. Copy the information from your original template to the relevant columns in the file.

    4. Save the file but do not change its format.

    5. In the Import Stories dialog box, click Choose File.

    6. Navigate to the location of your story template, and then click Open to upload the file.

    7. Click  Import.

  • Stories in the template fail validation.

    1. Open your story template.

    2. Ensure that all stories provide a value in the Name column.

    3. Save the file but do not change its format.

    4. Restart the import.