Referencing a case or user in Pulse

You can reference a case or user in a comment or post that you add to Pulse. By including a link in your message that opens a relevant work item or user profile, you can add context to a conversation.

1. Enter your message text in Pulse, but do not post the message.
2. Add a reference to your message.
   • To reference a user:

     1. Place your cursor in the message text, and then enter @.

     2. Select a user name from the list that is displayed.

   • To reference a case:

     1. Place your cursor in the message text, and then enter @.

     2. Type one or more characters to narrow the list of results, based on matching case labels or case IDs.

     3. Select a case from the list that is displayed.

3. Click Post.