Adding the push notifications shape to a workflow

You configure push notifications by adding a Push Notification smart shape to a workflow. You add a Push Notification smart shape before an assignment shape and configure it to send a push notification to a user's mobile device. The notification indicates that an appraisal is ready for user's review.

Note: Push notifications work only in the context of the current custom mobile app. A user must sign in to the same app from which push notifications are sent.

To add a Push Notification smart shape to your app:

  1. In Designer Studio, when in a workflow, right-click the design canvas to display the context menu.
  2. Click Add > Smart Shapes and select Push Notification.
  3. Connect the Push Notification Smart Shape to other shapes in your workflow.
  4. Double-click the Push Notification Smart Shape and configure the fields in the pop-up window:
    1. In the To field, define the target audience of the notification.
    2. In the Message field, define the content of the notification.
    3. In the Badge count, select a rule to increment the number of notifications sent to a device.
  5. Click Submit.