File and content storage
You can control where case and Pulse attachments are stored for your application. There are different types of content storage types that you can use. The storage type is based on the content storage vendor that your business uses, your expected file size and the number of concurrent uploads/downloads, and whether you are sourcing and storing files or only storing files.
The following types of content storage are supported:
- Content Management Interoperability Services (CMIS) systems
- External systems that use the CMIS standard, such as Alfresco, Microsoft SharePoint, and OpenText, to which you connect by using a CMIS connect rule. CMIS systems are the only supported content storage type that supports versioning. CMIS systems support storing and sourcing content. For more information, see About Connect CMIS rules.
- Online repositories
- Storage to which you connect by using an account and credentials from a web storage provider, such as Box or SharePoint Online. Online repositories support storing and sourcing content. For more information, see Adding a case or Pulse attachment from a web storage provider.
- File storage and knowledge management repositories
- Storage to which you connect by using a repository rule and relevant role. This
category includes the Pega Cloud file repository,
which is the default location for Pega Cloud applications. File and
content repositories are the only supported content storage type that supports
streaming and that have no risk of running out of memory. In addition, file and
content repositories have an API that lets you interact with the repository outside of
case and Pulse attachments. The supported repository types are:
- JFrog Artifactory
- Amazon S3
- File system
- Microsoft Azure
- Custom repositories
- The Pega Platform database
- The default location for on-premises applications. The Pega Platform database supports storing content only.
The following table shows the features supported by each storage type.
| Storage type | Storing | Sourcing | Versioning |
|---|---|---|---|
| CMIS systems | X | X | X |
| Online repositories | X | X | |
| File storage repositories | X | ||
| Pega Platform database | X |
Differences between web storage and repositories
Web storage and repositories differ in the following ways:
- Only repositories support streaming. If your application processes large files or multiple concurrent files, use a repository.
- Custom repositories can be used for file interactions in different scenarios, such as with file listeners or the Deployment Manager. Web storage is limited to storing and sourcing pulse and case attachments.