Standard tickets

You can set and activate tickets in your application to handle exceptions, errors, or business events that you define. The following table describes some of the standard tickets that your application automatically activates.

Ticket name	Activation condition
Work-.Status-Resolved	When a case is resolved
Work-.Withdraw	When a case is withdrawn by its originator
Work-Cover-.AllCoveredResolved	When all child cases of the current case are resolved