Standard rules for case creation and approval by email

You can customize the following standard rules that are used by email processing for case creation and approvals. Most of these rules are related to failures that can occur during email processing.

Work-.pyEmailApprovalActions - Correspondence rule that sends the correspondence with links to possible flow actions.
Work-.pyTaskAlreadyProcessed – Correspondence rule that sends a failure notification if the assignment in a case is already processed.
Work-.pyMissingMandatoryData – Correspondence rule that sends a failure notification if incoming mail does not contain a mandatory information.
Work-.pyTaskUnderProcessing – Correspondence rule that sends a failure notification if multiple actions on the same assignment are requested in parallel.
Work-.pyEmailApprovalRequestFailure – Correspondence that sends a failure notification if the case is locked.
Work-.pyCaseTypePolicyNotification – Correspondence rule that sends an acknowledgment email.
work-.pyProcessResultEmail – Correspondence rule that sends an email after the system processes the email.
pc_work_processemail – Database table that contains properties mapped to the Work-ProcessEmail class.