Configuring assigned to assertions

For flows and case types, you can use the assigned to assertion to verify that an assignment is routed to the appropriate work queue or operator.

If you have multiple assignments on a flow or test case, you can route each assignment to an operator ID or work queue. Clipboard pages are created for each assignment under the pyWorkPage page and capture the assignment details, including the operator ID or work queue to which the assignment was routed. The assigned to assertion compares the operator ID or work queue to the last assignment that is configured on the flow or case type, which depends on where you stop recording the flow or case type.

For example, your flow has a Customer Details assignment, which is routed to the operator ID johnsmith. It also has a subprocess with an Account Information assignment, which is routed to the account_processing work queue.

If you record only the Customer Details assignment, the assigned to value is johnsmith. If you also record the Account Information assignment, the assigned to value is account_processing.

Complete the following steps:

  1. Open the Pega unit test case if it is not already open.
  2. Complete one of the following actions:
    • To add a new assertion, Add expected result at the bottom of the page.
    • Modify an existing assertion.
  3. From the Assertion type list, select Assigned to.
  4. From the Assigned to list, select Operator or Work queue.
  5. Select a comparator from the Comparator list.
  6. In the Value field, press the Down Arrow key and select the operator ID or work queue.
  7. Optional: To add a comment, click the Add comment icon, enter a comment, and click OK.
  8. Click Save in the rule form.