Adaptive Decision Manager service

The Adaptive Decision Manager (ADM) service predicts customer behavior in real time by creating predictive models and updating them as new customer responses come in. The ADM service can also establish customer preferences without previously collected historical data.

The ADM service leverages the cloud framework, so it is native to Pega Platform and is supported by the decision data node infrastructure. Therefore, the ADM service does not require dedicated hardware or operating system environments.