Dashboard widgets
A dashboard widget displays operational information about your application and key performance indicators, such as the number of assigned items or the average time to resolve a case. By personalizing your dashboard with widgets that are relevant to your role, you can increase productivity.
The following table lists the widgets that you can add to your dashboard.
| Widget | Description | Configurable |
|---|---|---|
| Case lifecycle | Displays the stages and steps for each case type in your application. | No |
| Cases entered by me | Displays all cases that you create. | No |
| My Cases |
Displays all open cases to which you are a
party.
Options include changing the title of the widget and the visibility of the Quick Create option. |
Yes |
| Proximity |
Displays cases within a maximum radius of 50 miles from your current
location.
Options include changing the distance from your current location and the metric used (kilometer or mile). |
Yes |
| Recents | Displays a list of cases that you recently updated or opened. | No |
| Team members | Displays the users in your workgroup and the number of their open assignments. | No |
| Work queues | Displays a list of work queues in your application. | No |
| Worklist | Displays a list of work that is assigned to you. Options include changing the source of the list to a specific work queue or workgroup. |
Yes |
| Achievements | Displays the badges that you have received by accomplishing specific tasks in the product. | No |
| Google Maps |
Displays a map that shows your current location and open assignments.
Options include selecting an automatic or fixed height for the map. |
Yes |
| Welcome to App Studio | Displays introductory information about the product and an overview video. | No |
| Manage Change |
Displays data types that are delegated to you by a manager.
Options include setting the visibility of the widget title. |
Yes |
| Recent reports |
Displays a list of reports that you ran recently.
Click a report title to view the result data. |
No |
| Report widget |
Displays the results of a specific report.
Options include setting a report category and name. |
Yes |
| Pulse Activity Feed | Displays the Pulse activity gadget that displays Pulse posts made by the user. | No |
| Connected apps | Displays a list of third-party apps and their connection status. You can also connect and disconnect apps from a service provider. | No |
| Data Imports - In-progess | Displays the details of currently running data imports. | No |
| Data Imports - Recently completed | Displays the details of recently completed data imports. | No |