Customer Movie landing page

From Customer Movie landing page you can create and manage event types that collect data from various data sources. Events are stored in the Event Store data set. Each event type records customer activity from a particular data source. An event type might be based on a data set or report definition and receive events in a streaming mode or in batches. These different tracks in the customer movie can be for example, bank transactions, purchase orders, dropped phone calls, or sent tweets.

In the Event Browser, you can retrieve data from the Event Store data set for an individual customer or a group of customers. The customer interactions are displayed in a timeline. You can add this timeline to your application by adding the pxEventsFeed section in the user interface, for example, to give customer service agents insight into customer interactions.

The following tasks are supported in Customer Movie:

• Creating an event type
• Clearing an event type
• Deleting an event type
• Browsing events for a customer or a group of customers