Creating a top-level case type
Improve work processing in your application by creating top-level case types
that visualize business processes. When you visualize a business process, you can conveniently
divide the process into phases, and then track and manage work with greater ease.
For example, you can create a top-level case type
that represents a hiring process, and then reuse the type every time when you want to process a
job application from a new candidate.
- In the navigation pane of Dev Studio, click Case types.
- Click Add a case type.
- In the Name field, enter a name for the case type.
- Optional: To change the inheritance model for this case type, expand the Advanced Settings section, update the Derives from (Directed) and Derives from (Pattern)inheritance settings, and then provide rulesets and ruleset versions.
- Click Submit.
- Create child case types that represent dependencies for the top-level case type. For more information, see Creating a child case type.
- Divide work into phases by adding stages to your case type. For more information, see Creating a primary stage.