Creating a child case type

Create child case types to ensure that users of your application address all elements of a complex business process before resolving the case. When you supplement your business processes with child case types, you create dependencies that these case types represent. For example, you can create a case type that represents the review of an accident claim, and then supplement the process with child case types that visualize the estimating of vehicle damage and injuries. To resolve the Accident Claim case, a worker resolves the Vehicle Damage and Injury cases first. Different workers can handle each child case in parallel to resolve cases more efficiently.
  1. In the navigation pane of Dev Studio, click Case types.
  2. Hover over the name of a case type, and then click More > Add a child case type.
  3. In the Add case type window, associate the child case type with the parent case type:
    • To create a new child case type, select New case type, and then, in the Name field, enter the name of the child case type.
    • To reuse an existing case type, select Existing case type, and then select the case type.
  4. Optional: To change the inheritance model for this case type, expand the Advanced Settings section, and then provide different classes, rulesets, or ruleset versions.