Enhance your case processing by providing users with a list of data records
that they can
choose
from when they complete a form. By using data references, you integrate the
data with the cases in your application.
For example, you can reference the
Vehicle data object on an accident claim form to display a list of car models.
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In the navigation pane of Dev Studio, click Case types, and then click the
case type that you want to open.
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On the Workflow tab, click Life
cycle.
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In the Case life cycle section, click an assignment or an approval
step.
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In the Step properties panel, click Configure
view.
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In the dialog window, click Add field.
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In the Field text box, enter a unique name for the field.
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In the Type list, select Data
reference.
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In the Options list, define the display mode for the data
reference:
- To indicate that users can optionally complete the field, select
Optional.
- To indicate that users need to provide a value in the field, select
Required.
- To indicate that users can only view the field, select
Read-only.
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In
the list that appears, select a data object that you want to use.
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In the View section, define a view for the data object:
- To reuse a case view, select the name of the view.
- To create a new view, select Create new view, click
Open, and then add fields to the view.
- To create a new default view, select Create default view,
click Open, and then
add
fields to the view.
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Configure a method for selecting prompt options by clicking the Change the
search fields icon, and then performing one of the following actions:
Choices |
Actions |
Provide a search box |
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In the Select record using list, select
Search box.
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In the Search in the following fields list, select a
field that you want to include in the prompts.
- Optional:
To include more fields in the prompts, click Add search
field, and then repeat step 11.b.
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Click Submit.
|
Provide a list |
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In the Select record using list, select
Drop-down list.
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In the Select using the following field list, select a
field that you want to use.
A
value from this field populates the drop-down list.
-
Click Submit.
|
-
Click Submit.