Developing and managing models
Configure and manage AI capabilities of Pega Platform to predict
customer behavior and perform text analysis. Enhance the relevance of decisions by using
adaptive models that are self-learning. Incorporate predictive analytics into every process and
every interaction with your customers. Analyze texts from various sources, such as e-mail, chat
channels, social media, and so on.
Adaptive analytics Predictive analytics Prediction Studio by applying its machine learning capabilities or importing PMML models that were built in third-party tools. Text analytics Pega Platform to analyze unstructured text that comes in through different channels: emails, social networks, chat channels, and so on. You can structure and classify the analyzed data to derive useful business information to help you retain and grow your customer base. Managing data Model management Viewing Prediction Studio notifications Prediction Studio . By viewing detailed monitoring data for your models, you can update their configuration to improve the predictions that you use to adjust your client-facing strategies.