Sorting and grouping columns in list reports

Make your report more readable and organized by grouping columns and sorting the column values. For example, you can sort and group the report results to present the cases that the user accessed most recently.

  1. In the header of Dev Studio, select the portal in which you manage reports.
  2. In the left navigation pane, open the Report Browser by clicking Reports.
  3. Select a view of the reports:
    • View your custom reports by clicking the My Reports tab.
    • View all available reports, by clicking the All reports tab.
  4. In the upper-right corner, click Edit report.
  5. Click Actions > Sort.
  6. In the Sort and Group section, manage the report columns:
    Choices Actions
    Sort the column values Next to the column name, in the Sort list, select a sorting method for the column.
    Note: You can apply different sorting methods for each column.
    Group the results
    1. Select the Group results check box.
    2. In the numeric list, select the number of columns to display as the group heading.
    3. Optional: To remove the rows that share the same values in all columns, select the Remove duplicate rows check box.
    Limit the number of displayed rows in the report
    1. In the Top/Bottom Rank section, in the Display list, select how you want to display the rows.
      For example, if you want to display the rows with the highest values, select Top Ranked.
    2. Next to the Display list, in the box, enter the maximum number of rows to include in the report.
    3. In the Rows list, select where you want to limit the rows number.
      For example, if you want to limit the overall rows number in the entire report, select Overall.
    4. In the based on field, press the Down arrow key, and then select a property to use.
  7. Click Apply changes.