Monitoring interaction results
Ensure that you stay up to date with recent interaction results by filtering
and analyzing the interaction history records.
Decision management provides
four default interaction history reports based on the
Data-Decision-IH-Fact class and a stream-based interaction history
that includes all interactions from the last 24 hours.
Before you begin: Enable the default interaction history reports by setting the
interactionHistory/AggregatesOnlyMode dynamic system setting to
false. For more information, see Editing a dynamic
system setting in the Pega Platform
documentation.
- In the header of Dev Studio, click .
-
Select how you want to filter the interaction results:
Option Description Acceptance rate per proposition group In the Interactions source data set, click Interaction History, and then click Accept rate. Number of propositions that were offered per direction and channel In the Interactions source data set, click Interaction History, and then click Volume by channel. Number of propositions that were offered per business issue and group In the Interactions source data set, click Interaction History, and then click Volume by proposition. Interaction history records from the last 30 days In the Interactions source data set, click Interaction History, and then click Recent interactions. Stream-based interaction history records from the last 24 hours In the Interactions source data set, click Interactions Stream, and then click Recent interactions.